Scantron TestFlex is a powerful, cloud-based assessment solution designed to streamline test creation, delivery, and grading. As a subscription service, users will always have access to the latest version of the application—no installations or updates required.
Our dedicated support team is here to assist our valued customers with any questions, from basic functionality to technical troubleshooting. Additionally, this Help Center offers a wealth of self-service resources, including documentation, tutorials, and guides to support usage.
Scantron TestFlex Tutorials
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Scantron TestFlex Jumpstart Guides
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Additional Scantron TestFlex Resources
Scantron TestFlex Features and Capabilities
Recommended System Requirements
Scantron TestFlex may run from a web browser on a PC, laptop, tablet, or smartphone. Your setup must meet the following minimum requirements:
- Modern browser (Microsoft® Internet Explorer® 10+, Apple® Safari® 8+, Mozilla®, Firefox® 41+, Google Chrome™ 45+, Opera™ 32+, Microsoft® Edge® 12+)
- Oracle® JavaScript must be enabled
- Web storage must be enabled
- Accept cookies
- PDF viewer for previewing tests and viewing reports (Adobe Acrobat Reader strongly recommended)
- Printer for printing tests
- Imaging Scanner or Multifunction Printer for scanning completed paper tests
Need Help? Contact Scantron Support.
If you need assistance beyond the resources in our Help Center, our support team is here for you!
How to Contact Support:
📧 Email: support@scantron.com
📞 Phone: 800.722.6876
🕒 Support Hours: Monday through Friday, 7:00 AM – 5:00 PM Central Time
When reaching out, please include as much detail as possible, such as:
- The name of your organization
- The name of the administrator of your subscription
- A description of the problem
- Any connector apps being used (i.e. MFP interface, LMS Connector)
- The type and version of the browser being used
This allows us to address your request smoothly and effectively.
We’re committed to providing the best support experience—let us know how we can help!